Billing In-House was founded by a team of behavioral health executives, billing experts, and finance professionals who recognized the need for high-quality, in-house billing services tailored specifically to the needs of residential and detox centers. '
Our mission is to provide concierge billing services with a personal touch, giving our clients the benefits of an in-house team without the complexity, fixed cost, or operational burden.
At Billing In-House, we take a different approach than typical third-party billing companies. Rather than handling hundreds of clients, we limit our client base to ensure that each partner receives focused attention and service.
Our hands-on, concierge approach means that you’ll be working directly with our experienced billing and finance professionals who understand the ins and outs of your business.
Our goal is to simplify your billing process while maximizing your revenue, improving your cash flow, and ensuring compliance.
With over 30-years of combined experience, our team of behavioral health operators, billing specialists, and finance professionals came together to solve a widespread problem in the recovery industry: the costly pitfalls of billing.
In-house billing often creates a single point of failure, under-performance, and heavy operational burdens. On the other hand, traditional outsourced billing is too often unreliable, impersonal, and lacking in transparency.
We set out to bridge that gap - building a concierge, personalized solution that delivers the reliability of an in-house billing department with the efficiency and scalability of an outsourced service.
Our RCM services cover every aspect of the billing process, ensuring that your treatment center receives timely reimbursements. We handle:
Claims Management: From initial submission to payment posting, we manage every aspect of your claims.
Denials Handling: Our team specializes in resolving claim denials, reducing the number of rejected claims and speeding up payments.
Insurance Verification & Follow-up: We verify insurance details and follow up on outstanding claims, ensuring that you get paid as quickly as possible.
We manage patient collections with the same care and attention we give to all of our billing services. Our team handles:
Out-of-Pocket Expenses: We collect patient balances including deductibles, co-pays, and other out-of-pocket expenses.
Direct Patient Communication: Our team works with patients to arrange payment plans and resolve billing disputes, ensuring a smooth and respectful collection process.
Proactive Follow-up: We follow up regularly to ensure timely payments, helping to reduce outstanding balances and improve cash flow.
We work directly with your clinical staff to ensure that all insurance requirements are met. Our UR services include:
Clinical Documentation Review: We ensure that your clinical staff provides all necessary documentation to satisfy insurance providers.
Insurance Approval Assistance: We help with obtaining insurance pre-authorizations, ensuring that all treatment plans are covered and paid for.
Regular Review & Reporting: We provide ongoing feedback to improve documentation practices and optimize claims submission.
Our billing model is designed specifically for residential and detox centers. Unlike large, generalized billing companies, we understand the unique challenges faced by your center, and our solutions are tailored to your needs. By limiting the number of clients we serve, we ensure a high level of service that adapts to your specific billing requirements. This personalized approach helps reduce denials, improves revenue cycle efficiency, and ensures full compliance with insurance regulations.
Daily Billing for Cash Flow Support
We bill every day to ensure faster collections and predictable cash flow.
24/7 Access to Reports & Metrics
Real-time transparency into billing performance, collections, and key decision-making data.
Boutique Size, Personal Touch
You’ll never feel like “just another client.” Our intentionally small client base ensures high-touch service and personalization.
Exceptional Service & Responsiveness
Fast response times and proactive communication to give you peace of mind.
Robust & Professional Systems
While boutique in size, our processes are sophisticated, scalable, and industry-proven.
Accuracy & Integrity
No overbilling, no paybacks - our billing practices are ethical, compliant, and precise.
Industry-Leading Performance
Industry leading first-time pass rates and collection rates, and significantly reduced AR and denials.
Expertise You Can Trust
Our team brings deep industry knowledge and specializes in residential recovery billing.
You Are Our Priority
We operate as an extension of your team, making you feel like you are our only client.
Scalable Partnership
As your program grows, our systems and support adapt to ensure continued success without sacrificing personal touch.
BillingInHouse Overview (pdf)
DownloadPlease reach us at Jan@billinginhouse.com if you cannot find an answer to your question.
We never take ownership of your billing data. You maintain full access to your data at all times, and we act as sub-users, ensuring transparency and control for your center.
The on-boarding process typically takes between one to three weeks. We work closely with you to ensure a smooth and seamless transition, without disrupting your operations.
We provide the same benefits as an in-house billing department, including personalized service, direct communication, and ownership of your data. Unlike large third-party firms, we limit the number of clients we work with to provide focused, high-quality billing services.
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